Ten problems related to software have been reported for the 2015 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2015 Jeep Grand Cherokee based on all problems reported for the 2015 Grand Cherokee.
- 2015 Jeep Cherokee Blue Book
- Jeep Grand Cherokee Apps
- 2015 Jeep Cherokee Warranty
- Download App 2015 Jeep Cherokee Limited
I started my Jeep Grand Cherokee the other day and got a notice on the screen that said Software Update required. I have tried numerous times to 'schedule' the update and it never updates. Not only cannot I not get rid of that screen but now I cannot use my radio, or any other app on the car. I started my Jeep Grand Cherokee the other day and got a notice on the screen that said Software Update required. I have tried numerous times to 'schedule' the update and it never updates. Not only cannot I not get rid of that screen but now I cannot use my radio, or any other app on the car.
Refer to fca 'star case' s1908000157. Unauthorized, unrequested, unsolicited and unwarranted over-the-air update to uconnect system failed, and 'bricked the system. Safety issues include: - hands-free phone system non-functional. - navigation system no longer available. - emergency service features not available. Please note that there are other failings, but are not known to be safety issues, per se. These problems persist at all times, whether the vehicle is stationary or in motion. Uncertain what other vehicle systems this affects. There is no geographic location dependency on the issue. Vehicle operation is pending further understanding of potential risks, and issue correction by fca. Fca customer service (3rd party to fca), claims that there is no over-the-air solution to this update failure. They were unable to reach management level personnel at nearest dealership to generate issue awareness. Dealers claim no awareness or knowledge of issue, and are seeking fees for diagnosis and correction of issue. As the outright owner of the vehicle, what can be done to terminate fca from conducting any further unauthorized vehicle software updates? all purchase terms have been legally reviewed, and there is no binding agreement that allows fca or affiliates to conduct any vehicle modifications - including software changes - without owner permission. It has been learned in the last 24 hours, that this issue has become chronic affecting a large number of vehicles. Wait times in contacting fca customer service are indicative of the extent of the problem, forcing owners to wait on hold for service up to an hour. Vehicle is currently considered non-operable, until further understanding of risks are understood. Seeking TSB for issue.
2015 Jeep Cherokee Blue Book
Since the last recall for the Jeep eco deisel the system has been running the deisel exhaust regeneration at least once a week (8 times in 7 weeks since the recall update was performed). I took it to the dealership again, they performed a manual regeneration and this did not solve the problem, it started it again a week later. This means I have to drive my car at highway speeds for at least 10-15 minutes to get it to shut off (even though it doesn�t actually regenerate the filter) and my engine is overworking and lagging. The dealership said it is a software problem that since the recall everyone with the Jeep eco diesels is complaining of.
My 2015 Jeep Grand Cherokee has an expansion valve leak, which is leaking into the vehicle (since fca decided to install the expansion valve in the car behind the dashboard). The leak is a serious health risk and environmental risk. The system also makes a constant humming noise since its low on freon. I had it fully recharged and in a matter of months all of the freon leaked into my car! this is poisonous gas leaking into peoples vehicles!! I called my local dealership and they quoted me upwards of $1,700 to fix the issue, which based on other online postings by Jeep Grand Cherokee owners seems to be a common issue with the car. I have also recently updated the car�s uconnect software to the most recent version released, and now my 911 phone option and navigation system no longer works. My understand is that uconnect software was updated to use 4g technology, but my 2015 Jeep Grand Cherokee has 2015 3g technology. I don�t understand why fca would punish their loyal customers by pushing this type of upgrade, in the process completely making their customers navigation systems useless. Apparently the parts alone are in the $1,000 + range to replace the entire navigation unit. The 911 phone option should at a minimum be a safety requirement, and fca pushing their software upgrade completely disabled this. I called uconnect but they are of no help. I have been a long time Jeep owner, purchasing different models over the year, but I don�t think I will be able to buy another Jeep if fca can�t stand behind their product.
2015 Jeep Grand Cherokee. Consumer writes in regards to back up camera repairs, radio/cd player, bluetooth malfunctions, heated seats inoperable and other electrical issues. The consumer stated the vehicle has been in the shop 12 times in the last year and a half. The vehicle went into off road mode while driving down the street, the headlights started flashing while stopped behind another driving for no reason. The dealer worked on electrical connections behind the media center, and replaced a wiring harness. The problems continued to multiply and the vehicle hasn't been the same, since. The consumer was informed a software update, would not be available until September.
The automatic transmission downshifts harshly with a bang. Up shifts are also harsh at times. Transmission software has been updated twice but the issue continued. Recently the transmission valve body was replace and the issue has gotten much worse. My Jeep is currently back at the dealership.
Jeep Grand Cherokee Apps
2015 Jeep Cherokee Warranty
We have a 2015 Jeep Grand Cherokee and recently had the software patch installed that was supposed to prevent the car from moving when the driver¿s door is open. This was the condition that killed the actor recently. Since the patch was installed there is an intermittent problem. When one gets in the vehicle and you attempt to open the hatchback either from the driver¿s seat or from the tailgate it won¿t open. In addition once you start the vehicle the center console screen is completely black, and the front side windows won¿t work (the rear seat ones do) nor will the buttons on the door work that are supposed to reposition the drivers seat for different drivers. You have to place the car in gear and move it before all these features start working. The other problem is the whole purpose of the software patch was prevent the vehicle from moving if the driver¿s door is open and it is in gear. They got that half right. The car won¿t move forward with the door open, but it goes in reverse just fine. Just exactly the situation that killed the actor. We took the car into the dealership twice to correct the problem with the patch. They reinstalled the software patch but nothing is changed and reflashed the body control module, but the problem remains. The problem is intermittent, occurring several times a week, but has not reproduced itself in the dealership. As an engineer it is obvious to me that the problem is related to the software patch that Chrysler rushed to distribute after the negative publicity associated with actor who was killed. I have reported the problem to Chrysler in addition to the dealership and Chrysler insists the problem is unique. I don't believe it. I believe the patch was rushed to installation and doors that won't open and windows that won't go up or down are going to end up killing somebody.
Tl-the contact owns a 2015 Jeep Grand Cherokee summitt. The contact stated that while driving approximately 30 mph, the vehicle stalled after the electronic throttle control warning indicator illuminated. The vehicle did restart, however, the failure recurred on several occasions. The vehicle was taken to the dealer and was diagnosed that the throttle body software needed to be updated. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000. Sw.
Download App 2015 Jeep Cherokee Limited
10 3/15 leased 2015 Jeep Grand Cherokee from west herr Jeep orchard, park, NY. 2) 9/24/15 all radio modes,sound,all lower indiv. Buttons, heating buttons not working. 3) 10/5/15 apt. With west herr service updated software recall & found that the 'integrated center stack' was malfunctioning. Ordered part & should be replaced by 10/12/15, and then we need to see what happens. . . .
About 18 months ago the NHTSA had issued an advisory bulletin suggesting that automakers reduce or eliminate onboard info systems due to distracted drivers, in the meantime more complex systems have been installed by said and with the most recent hacking of the onboard ecm's as well as driving controls, I question will you possibly follow through with a mandate to cease these systems from being installed seeing that hackers through the bluetooth systems also onboard be eliminated to stop possible horrific accidents from happening. I understand that many are now issuing new software updates that are supposed to stop this from happening, however hackers have ' backdoor methods ' to still be able to access a cars system and with all the cyber crime taking place today , the elimination of these systems would be a sure fire way to stop it. A going back to a more simpler time when these issues didn't exist say pre 2003 standards. As a concerned consumer I am very worried that some very bad things are going to continue to happen and put my family ( as well as others ) at great risk. I would implore you to seriously consider stopping these systems from being installed in any newer cars that are planned for release, you timely decision would be greatly appreciated , thank you for your time.
A week prior to the major issue the vehicle was showing signs of mechanical problems. These problems included the wipers turning on when they were in the off position, simultaneously the radio cut out (this happened several times that day). The next day while driving to work at 6:30am the interior lights on the dash and doors blinked on and off several times. I contacted the dealership that day but was not able to get an appointment right away. Four days after this all started I was driving the vehicle going about 40 mph and slowed down to about 10-15 mph to make a right turn into a parking lot, I went to give the car gas to complete my turn and realized that the car had lost power. I coasted into a parking spot and looked down at the evic screen to realize the car was in neutral without my doing and would not restart itself. Many mechanical lights were popping up on the evic screen, which I took pictures of for records. I had the vehicle towed to the dealership that day. However I am scared that if they 'fix' it , it could happen again. On Monday 3/16/the dealership told me that the wiper/radio issue was fixed with an 'update' but the master tech that works for the dealership requested to drive my car home with him to make sure the problems are solved. I have never heard of a tech taking home a car before but I agreed to let him since I feel I am at the hands of Jeeps mercy in fixing this issue. I am very displeased that a jgc depending on the model worth $40-70k has many complaints loaded against them with little end in sight of the company wanting to resolve these complaints. I refuse to put my safety and others safety in jeopardy! this company knows something is wrong with their cars and they do nothing about it but keep saying its a 'software update'. I have read the forums and many other people have similar issues, its not just 'software'.
Other Electrical System related problems of the 2015 Jeep Grand Cherokee
| Electrical System problems | |
| Software problems | 10 |
| Car Will Not Start problems | |
| Alternator/generator/regulator problems | 4 |
| Wiring problems | |
| Ignition Switch problems | 1 |